Isla Santa María Vacations from $498

Everything you can hope for in the place like that. I am not sure about parking but who would drive in Santa Cruz anyways, perfect otherwise!

The manager and team was very amazing

The Royal Palm offers a truly immersive Galápagos experience—set inland on a stunning 100 acre property, far from the touristy feel of the ports. Recently under new ownership, the property is being refreshed: rooms are spacious and renovated, the pool has been redone, and quiet renovations are underway, including apparently a unique lava tunnel spa. Some exterior areas still need attention, but the overall feel is serene and authentic. Service is top-notch and boutique-level, with attentive, personalized touches throughout. A special thank you to Gustavo, the ever-present and gracious manager. The restaurant is excellent, with a warm team—Rita made us feel at home and remembered our names. Breakfasts are fresh, varied and awesome. Excursions can be organized by the hotel and work seamlessly. Duncan gave us a deep dive into the island’s geology and ecology, while Maritza kept our 8–14-year-olds fully engaged with her energy and knowledge. Boat tour days were a highlight—fantastic snorkeling, incredible island views, and a surprisingly gourmet chef onboard (kudos)! The boat crew was kind and professional. Guide quality, however, faltered which was disappointing. Overall, The Royal Palm is a peaceful, character-rich base for a Galápagos trip—elevated by excellent service, comfort, and nature.

Lovely waterfront location to enjoy breakfast. The staff were welcoming and accomodating. You have to take a water taxi to and from the main pier of Santa Cruz which costs $1pp per way. The hotel area is quieter which is nice. Our room (Pelican) had issues when we flushed the toilet and used the tap the room would smell of sewage. There was also a lack of power outlets in the room. Food wise was very mediocre, breakfast was ok and dinner was average. The view is best thing about this hotel.

Wonderful hotel. Our room was incredible. We stayed in Darwin. But there was no hot water for 2/3 of our stay. All we were able to get out of them was a free breakfast one day. I would have expected a significant discount given this lacking amenity